All your Questions answered!
ping us at support@tennislockerapp.com
FAQ Categories
Affiliate Program
Thanks for the love! We have a very small ambassador program with limited spaces, which you can apply for here. On the other hand, the warm and fuzzies that come from making other coaches’ lives easier are available to anyone and everyone.
Billing
We have only two plans 50 Players plan and an Unlimited number of players. (Psst—the more players you add, the lower your price per player will be, so sign up those new kids already!)
This is what we like to call a very good problem to have. If your program is busting at the seams, call us to upgrade to the next biggest plan (unless you have the unlimited plan, because it’s—well, you know—unlimited).
Sounds like a Monday. Did you spill your coffee down your shirt this morning, too? Fortunately, this step will be easy. All invoices are easily accessible in your client portal. https://myaccount.tennislockerapp.com
Absolutely. We figure this will only happen in the case of a zombie apocalypse—but for any reason that you feel like you need to cancel just send an email to billing@tennislockerapp.com
Please note that you must send the email at least 24 hours before your next billing date, we will not be able to offer refunds for charges that were made before you send us a cancellation email.
No hidden fees, no tricky fine print. When it comes to our pricing plans, what you see is what you get.
Sure thing! If you sign up for Yearly billing we will give you a free month! you only pay for 11 months! You sound like the type of person who likes to stay on top of things without keeping track of deadlines and paperwork—which means you’re really, really going to love Tennis Locker.
No need! Your billing cycle begins on the first day you pay, so you’ll get every penny’s worth no matter when you sign up.
Nope. We’re a firm believer in a “no strings attached” policy—except for when it comes to our tennis rackets. We’ve found they don’t work so well unless we attach the strings.
FAQs for Academy Director
Sure, Tennis Locker is an investment in your Player, Coaches, Parents and the future of your program, but an investment costs money—money you may not have.
Fortunately, there are tons of ways you can use Tennis Locker to save money, make money, and even cover the cost of the app. For example, you can…
- Drive More Sales in Your Pro Shop 🎾
- Use push notifications to alert players and parents to sales or new products in your pro shop.
- Save Money on Billable Hours 💵🤑
- Tennis Locker allows your coaches and admin staff to do more work in less time, saving you money on billable hours.
- Sign Up a New Player 🙋🏻♂️
- When you start running your program with Tennis Locker, happy parents will talk. Sign up just one referral to cover the cost of your app for one month—or more!
- Sell Product Placement to Vendors 👟
- Give vendors the opportunity to get their message in front of every eye in your program by offering push notifications for a fee of your choice.
- Make the Most of Rainy Days 🌧☔️
- Is your stringer sitting around on the clock? Next time courts are wet, send out push notifications to notify parents of a special on stringing sessions.
- Save the Time and Money Spent Hiring ⏳💰
- Improve staff retention rates by investing in Tennis Locker. Keep your best coaches on staff longer to save the time and money spent hiring new ones.
- Charge a Small Technology Fee 🤷🏽♂️📲
- Increase the cost of your program by $5/month to cover the cost of the app or $10/month to pocket a little extra cash—so you can even throw a pizza party for your team at no extra cost to you.
So, you can add upto 7 relationships for each player! Mom, Dad, Step Mom, Step Dad, GrandMa, GrandPa, Nanny, etc
Start with Tennis Locker
Sure, Tennis Locker is an investment in your Player, Coaches, Parents and the future of your program, but an investment costs money—money you may not have.
Fortunately, there are tons of ways you can use Tennis Locker to save money, make money, and even cover the cost of the app. For example, you can…
- Drive More Sales in Your Pro Shop 🎾
- Use push notifications to alert players and parents to sales or new products in your pro shop.
- Save Money on Billable Hours 💵🤑
- Tennis Locker allows your coaches and admin staff to do more work in less time, saving you money on billable hours.
- Sign Up a New Player 🙋🏻♂️
- When you start running your program with Tennis Locker, happy parents will talk. Sign up just one referral to cover the cost of your app for one month—or more!
- Sell Product Placement to Vendors 👟
- Give vendors the opportunity to get their message in front of every eye in your program by offering push notifications for a fee of your choice.
- Make the Most of Rainy Days 🌧☔️
- Is your stringer sitting around on the clock? Next time courts are wet, send out push notifications to notify parents of a special on stringing sessions.
- Save the Time and Money Spent Hiring ⏳💰
- Improve staff retention rates by investing in Tennis Locker. Keep your best coaches on staff longer to save the time and money spent hiring new ones.
- Charge a Small Technology Fee 🤷🏽♂️📲
- Increase the cost of your program by $5/month to cover the cost of the app or $10/month to pocket a little extra cash—so you can even throw a pizza party for your team at no extra cost to you.
So, you can add upto 7 relationships for each player! Mom, Dad, Step Mom, Step Dad, GrandMa, GrandPa, Nanny, etc
As many as you have at your facility – pretty cool huh? 😁
We have only two plans 50 Players plan and an Unlimited number of players. (Psst—the more players you add, the lower your price per player will be, so sign up those new kids already!)
This is what we like to call a very good problem to have. If your program is busting at the seams, call us to upgrade to the next biggest plan (unless you have the unlimited plan, because it’s—well, you know—unlimited).
You could host a big rally, hire a marching band, and have your coaches perform a choreographed dance… or you could simply use this PDF we created to share the good news. Just know that if you opt for the dance routine without sending us a video, our feelings will be very hurt 😢
Technical
Yep. Tennis Locker is designed to make communication between managers, coaches, players, and parents easier, and you’ll need internet access to make that happen. We hear you can do lots of other fun things on the internet, too—like check emails and watch cat videos. If that doesn’t purr-suade you to join the 21st century, nothing will!
